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Training 

Our training will enhance your staff’s understanding and skills in the practical application of quality improvement and change management.
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We have a number of training options available for individuals and groups, either in person or via webinar.

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Full-day on-site staff training

Learning Objectives:
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By the end of this training participants will develop:

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  • an understanding of the role of quality improvement in primary healthcare

  • confidence in using the Model for Improvement to test and implement changes

  • practical understanding and use of quality improvement tools

  • an understanding of the principles behind measuring for improvement

  • strategies for engaging individuals in improvement.

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Click here for the price guide.

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Webinar Training for Health Professionals

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Enhance your team’s practical skills with creating or supporting quality improvement within your general practice, Aboriginal medical service or allied health service.

 

Webinars

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Quality Improvement and the Model for Improvement

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Do you have some great ideas for change but you’re not sure where to start? This training will help you understand:

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  • quality and quality improvement

  • measurement and its importance

  • how to build your team

  • quality improvement tools.

 

 

Building a Change Ready Team

Are you ready to make some changes but feel your team isn’t quite on board? This training will enable you to:

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  • gain insight into your team dynamics

  • learn practical strategies to improve the effectiveness of your team.

 

 

Powerful Communication Techniques

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Good communication is the foundation for success in a team environment. Do you adjust your style to suit others? Are you getting the most out of your team? If not, this training will help you learn how to:

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  • better understand the difference between verbal, non-verbal and written communication

  • understand at least three powerful communication techniques

  • understand and use different communication styles and know why it’s important to adjust to others.

 

 

Measuring Your Success

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Do you find it hard to know whether a change made in your practice is actually having the desired effect? Discover the power of measuring change and:

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  • understand the importance of data

  • learn how to improve data quality

  • define different types of measures

  • understand how to present data to others

  • understand how variation affects results.

 

 

Leading and Managing Change

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Creating, leading and managing change at practice level is not as easy as it seems. Gain direction by learning:

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  • the difference between ‘change’ and ‘transition’

  • some common causes of resistance to change and reasons for engaging in change

  • Professor John Kotter’s (Harvard Business School and world-renowned change expert) ‘8 Step Process for Leading Change’.

 

Webinar Fee is $150 per individual webinar (ex GST), or $650 (ex GST) for the full series of five ($130 per webinar) per general practice/health service.

 

For customised webinar training for Primary Health Networks and other regional organisations please contact Improvement Foundation for a quote.

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