What we do

​

We provide expertise in the development and delivery of quality improvement techniques, such as the Collaborative methodology, to bring about small and large system change. We support improvement work by providing specialist change management advice and leading edge IT systems, which enable robust measurement of improvement efforts.

​

How We Work:

​

• We work in partnership with organisations and their front-line staff to help improve their services and that of their communities/regions, to enhance their systems, and to work more efficiently

• We use established improvement methods to give people the skills and knowledge they need to make sustainable improvements

• We provide specialist advice, expertise and support to help organisations design, develop and implement improvement programs that address their priorities and that of their communities

• A culture of continuous improvement, learning, participation and partnership is at the heart of everything we do.

​​

Our Mission

​

The aim of the Improvement Foundation is to lead the country in enabling and driving quality improvement within the primary health care sector.

We empower organisations, teams and individuals to improve the quality of their services, whether services are delivered directly to patients or delivered by supporting organisations to general practices or primary health care services.

​

We do this by:

​

• Designing and implementing large or small scale improvement programs that produce rapid improvements that benefit communities

• Developing individuals and teams through the transfer of skills and knowledge. This is achieved either through engagement with improvement programs and/or direct training and development courses

• Measuring program activity accurately and reliably, and allowing the measurement system to be used broadly by others

• Encouraging knowledge, innovation and sharing by building networks from the ground up

• Providing a unique quality improvement portal which supports and assists the improvement of our primary and Indigenous health sectors.

​

Our Vision

​

The Improvement Foundation will be a recognised leader in, and centre of excellence in the design, development and delivery of quality improvement programs for healthcare and community services. We will achieve this by focusing on achieving key milestones over time.

​​